Knowledgebase

• Access the DNS Zone Editor
• Modify an existing DNS Record
• Add a new Record
• Delete a Record
• Other Notes

Access The DNS Zone Editor

Management of your records is done through the DNS Zone Editor. The following steps will show you how to access the editor:

1. Log into your HostGator Account.
2. Click the domains link at the Top of the account.
3. Click the "zone editor" link.

Modify an existing DNS Record

Once you have accessed the DNS Zone Editor these steps will explain how to change an existing record.

1. Select the domain you're modifying from the drop-down box.
2. Under "Zone File Records" find the record you wish to modify.
3. Click the "Edit" button.
4. Enter any changes you wish to make.
5. Click Save.

Add a new record

Once you have accessed the DNS Zone Editor these steps will explain how to add a new record.

1. Scroll down to the heading named "Add DNS Record"
2. In the "Host Record" field, enter the desired record name.
3. Leave the "TTL" field at it's default setting
4. Select the proper entry type for your application, from the drop-down labeled "Type"
5. In the "Points To" field, enter the address that the record should resolve to.
6. Other fields may appear depending on the type of record you are creating.
7. Click on the"Add Record" button to create the record

Delete a Record

Once you have accessed the DNS Zone Editor these steps will explain how to delete an existing record.

1. Select the domain you're modifying from the drop-down box.
2. Under "Zone File Records" find the record you wish to modify.
3. Click the "Delete" button next to the record.

Other Notes

DNS Record changes usually take a few hours due to propogation.

For the DNS Records you make here to work you must use our name servers. See Name Servers for more information.

Our environment does not support Reverse DNS Lookups. This means that a Reverse DNS Lookup will not resolve to the domain name, but instead to the server that the hosting account is on.

We do have TXT entries and PTR entries to help with SPF records when sending email. This shows the email was legitimately sent from a CreoHost server, where the domain will be listed if a Reverse DNS Lookup is done.